Frequently Asked Questions

The Original Canal Cruise Amsterdam

What’s our point of departure

  • Rederij Plas, Damrak 28A 1012 LJ Amsterdam
    7 days a week , 365 days a year

Do I need to be at location well in advance?

  • No you don’t, we have boats departing at least every half hour (on the whole and half) when very busy more frequently.

I lost my ticket?

I would like use my ticket another day, month, year…

  • No problem at all, just send us an email containing your ticket(s) and we’ll take care of it for you. (info@rederijplas.nl)

Is the boat wheelchair accessible?

  • No unfortunately our boats are not wheelchair accessible.

Can we bring our baby-carriage, pushchair or the like?

  • No unfortunately that’s not possible due to safety regulations. The boat has to be kept clear of obstacles as much as possible in case of an emergency.

Can I bring my pet on board?

  • Unfortunately pets are not allowed onboard, not even in a carrying bag. 

Is there heating/a toilet aboard?

  • All our boats are heated and all our boats are fitted with a toilet.

 

The Candlelight Cruise Amsterdam

What’s the point of departure?

  • Our Candle Light Cruise departs our Rokin jetty (Rokin opposite number 125)

Do I need to purchase my ticket in advance?

  • We recommend that you do as we have limited availability aboard this cruise. When purchasing tickets on the day please contact us by telephone (+31(0)20 623 38 10) to enquire about availability, or book a online ticket here.

What time should I be there?

  • The cruise departs at 8PM, boarding starts at 7:30PM.

I don’t drink/ can’t drink alcohol is there a non-alcoholic option?

  • There’s also apple/orange juice and mineral water available

 

Group bookings

  • We take bookings for groups over 20 persons against our group rate of € 8,00 per person. For a groupbooking, please contact us through phone or email. 
  • Please, click here if you want to book a private boat.

 

Opening hours

Rederij Plas Jetty

  • April-September 10AM-9PM​​
  • October 10AM-6PM
  • ​November- March 10AM-5PM​